COMMON QUESTIONS
Frequently Asked Questions
You will find answers to about our various industries and industry specialists service and more. Please feel free to
contact us if you don't get your question's answer in below.
Yes, we can provide free training for our client at our factory.
If you require the training on-site, we also can arrange accordingly.
We have 10 seasoned engineers who become our technical team, they flied many countries for client’s installation and commissioning!
If you require the training on-site, we also can arrange accordingly.
We have 10 seasoned engineers who become our technical team, they flied many countries for client’s installation and commissioning!
We have 10 seasoned technical engineer as the after-sale service team.it is lead by our duty manager. We promise that our engineer can give answers within 1 hour and deal with equipment failure within 24 hours in time.
Our warranty period is one year .
The product can be replaced within 1 month, can be repaired for free charge for one year and maintenance for lifetime.
What is more, our warranty can be extended only charged small warranty fee.
The product can be replaced within 1 month, can be repaired for free charge for one year and maintenance for lifetime.
What is more, our warranty can be extended only charged small warranty fee.
We can provide CE certificate,ISO9001 quality certificate,and the third party Calibration Certificate(can be stamped by CNAS),other certificates we also can make according to client's requirements.